Terms & Conditions

Payment

● The full course fees or a minimum deposit payment of £50.00 is payable at the time of booking in order to guarantee your place

● Any remaining balance is due 4 weeks prior to the start date of your course

● Fees may be paid via bank transfer or cheque

● If your employer is paying the course fees, a letter/email from your employer will be required along with the completed application form

● We reserve the right to withhold certificates until full payment has been cleared. Individual consumers are required to make payment at the time of booking

Course Cancellation Policy for Individuals and Companies

We acknowledge that sometimes there is a need to cancel your enrolment from a course/training workshop. A cancellation fee will not be charged if your company nominates someone else to attend in your place. If you cannot attend, or no longer require a place the following applies:

More than 4 weeks prior to the course

4 – 1 weeks’ notice given

Less than 1 weeks’ notice

50% of fees/deposit refund

25% of fees refund (non-Refundable Deposit)

Course Manual fee only

● If you do not attend the course and no notification is given, the full course fees/deposit will be retained

● Exceptional circumstances: For example, bereavement, medical reasons or you are a parent or carer and your dependant is taken ill, you will be able to reschedule your course. A full refund of this reschedule fee will be made by applying through our Customer Care Team following receipt of documentary evidence e.g. medical certificate.

● Once you have completed your booking and received your emailed/verbal confirmation of enrolment or a dated payment receipt, you are deemed to have a contract with GB Leisure Education LTD

Cancellation of Courses and Changes Policy by GB Leisure Education LTD

We reserve the right to reschedule or cancel courses class at short notice. Reasons for this may be weather warnings and unavailability or illness of a Tutor or any other reason. In this instance, a full refund will be given

Wherever possible we will endeavor to offer the class later, if it is not possible to rearrange this class or you cannot attend the new date, will be given a full refund

● If you arrive late: You will not be allowed on to the course if you arrive after the course start time. You may still have the opportunity to reschedule your course but you will have to pay the full course fee

● Abusive, disruptive or fail to take part fully: If, in the opinion of the trainer/Assessor, you are abusive and/or disruptive or you fail to participate during the course we will ask you to leave. In these instances you will not be able to reschedule and no refund will be given

Please consider minimum enrolment age

By signing below you confirm that you have filled in the form accurately and agree to the terms and conditions of taking a course with GB Leisure Education